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Frequently Asked Questions
I have a car, but lost the title, will you buy it?
We will buy a car with no title if you have a different proof of ownership such as current registration or a DMV printout in your name and a valid ID. Or for Washington, we can buy with an Affidavit in Lieu of Title.
Do you come look at my car to give me a price?
It depends on the year, model and condition. Some we'll give a set price based on weight, buying based on weight means the condition doesn't factor in, so we can give you a set price without seeing the car. While newer or nicer cars, we'll give a price range over the phone, then need to see it in person to give an exact offer. If you have a nicer car that sounds like we may be able to come to a deal on, then we may ask you to email a couple pictures or see if we can stop by to look at the car, or you can always bring it by our lot for a free, no obligation offer.
Are you going to quote me an inflated price then talk me down when you get there?
Not on cars that have a set price. The only way a price would change would be if you told us you have the Title then when we got there you couldn't find it. In that case if you have the registration, we would still buy the car, but would pay $50 less for the titling fees. Title issues or missing major parts on the car are the only ways a quoted price would change on scrap car.
On cars we are paying above weight value for, the price can change if the described condition does not match the actual. But, that is exactly why we give a range rather than an exact price on those cars. So if you're told $400-600, if your car is as described the offer would be at the higher end. If it defers from the description, such as undisclosed body damage or Totaled Title, then the offer would be on the low end of the range.
How long does the total process take?
Intial phone call 5 minutes or so, 30 minutes to 2 hours until we are there to pick up the vehicle, 10 minutes to fill out paperwork, hook up the car, give you cash and leave:)
I live outside of Portland(Washougal, Scappoose, Canby, Woodburn etc) will you pick up my car?
Yes, but we will pay a bit less than if you lived in town to compensate for the additional mileage.
I'm worried about selling my car to an unknown company, I don't want someone driving it around and not switching it out of my name. How can I be sure nothing will come back on me?
We handle all the necessary DMV paperwork. As soon as your car is towed to or dropped off at our lot, our title clerk enters it into our inventory on DMV's website. Also we'll provide you with a Bill of Sale and a copy of our dealer's license so you could also go online to notify the DMV that you sold the car. https://www.oregondmv.com/online/Sell.htm
Other companies offer 'free towing' why don't you?
They claim 'free towing' because your only option is that price whether you have it picked up or not. In most cases we offer more money than our competitors plus if you bring it in yourself we'll give you an additional $50-$75. So basically, their offer would be $300 with free towing! Our offer would be we'll pick it and a pay $300 or you can bring it to us and we'll pay $350.*
*That's just an example, your car could be worth more!
